Thats life?

I know, a couple of pieces of real life whimsy, that wont hold much meaning for my mainly US readers on here, but anyway, just for once, you’ll have to live with it. Yes, I know the other blog makes more sense, but they were due the Dr Who, and Huddersfield comments, so…

Put it this way, yes, I know I’m feeling old. Even more so the last week and a half, or so, as the back pains that normally last 1-2 days at top, having been giving me hell since then. Finally, after nearly 12 days, it seems to be easing at long last, as I had managed to go 17 hours since last taking a painkiller, but just given in now, as back is starting to ache a bit more now, but yes, even then, still better than its been in a long while!

But what struck me today, was a friend, and ex work colleague announced it was her 60th birthday today. Incredibly, up to just over 7 years ago, she could retire now, if she wanted to! Now, like me, she’s got another 6 years to go before she reaches pension age. Before anyone says anything, raising the retirement age made sense, people now live a lot longer, so understandably we have to work a bit longer before retirement. Oh, and 5 years of it at least was the equality we wanted, as until that time, for many years, women retired at 60, men at 65! Now, by the time I retire, it will be 66 for both genders!

The people I feel most sorry for, are those, slightly older than me, who for the sake of a month or less, end up working a year more, just while things equal out. That would all be reached by the time I retire, for those wondering.

But yes, the last 10 days or so, I’ve been wondering if my back had decided to retire without telling me! Now, if anyone is doing research on cybernetically designed replacement backs, the answer is yes, I’d love one. Knees too, or even more ideally, a whole new body, but yes, at present, the back is the urgent need. So…?

Right, video time. I have to say that before tonight, I’d never heard of this group. But within an hour or so, I’ve become a huge fan. So no, please dont ask me anything about them, because I dont know. But yes, once in a while I love to try to make someone a star, and this is one of those moments. Their cover songs are brilliant, but this is one of their own. Enjoy!

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The call center challenge!

One of the issues with working in a call center, any call center, is the less than pleasant calls, generally from angry, or just plain rude customers, or staff. Yes, been there, done that, multiple times, lets just say that Glasgow betting shop staff are probably the rudest I’ve had the ‘delight’ of dealing with, and leave it at that!

Fine, given the nature of my current job, emotions can run high at times. Both because we are dealing with estates of the deceased, and because some people have unrealistic expectations of how quickly bureaucratic checks can be done. Not that I’m saying the situation is currently perfect, but if you believed some people…

Anyway, this week, I get to go on what work describes as a ‘challenging call’ course. All day Tuesday, part of Wednesday, its being held. Yes, some people have been challenging to deal with, but compared to some Glasgow betting shop staff, nothing I couldnt survive.

For me, and my less than stunning technological skills, the fact that I have to learn the new phone call system on Wednesday, after the other course is over, is far more scary! I know, I suspect its quite similar, but something new, just when you’ve got used to the old system, ah well…

Oh, and even more scary, next week I reach 59. Not that many years ago, I’d be 1 year away from retirement. Now, it will be just over 7 years, assuming they dont change the rules again in the interim! Mind, I suppose it means the pension payout will be better, so…?

Right, video time. Something that people ringing a call center are never likely to be doing!