Honestly, if I never travel with Trans Pennine Express again, after 3 weeks time, it will still be too soon. Though to be fair to them, it would be right to say that today they were only 50% to blame, the other half falling firmly on the shoulders of National Rail.
But, if TPE had been honest on the situation a little earlier, instead of 30 minutes after the train was due, I might have been able to rescue matters. Of course, if I had, you wouldnt be getting this bonus blog rant, so…
So, the story of my morning was as follows…
I left here at 8.30 this morning, to walk across (just under 10 minutes) to where I have to get the bus, when I make an early start on a Sunday morning, as the first bus from the estate is 9.08. As it happens, I could have got the 9.38, but more on that shortly.
The train was due at 9.18. At 9.12, it was showing as on time, quite a rare sight with TPE. But then, it started showing as later, and later, until…at 9.42 an announcement was made. Seemingly, there was a ‘slight’ over run on the engineering works between Manchester and Huddersfield, and to quote the announcer, they had no idea when a train might turn up, but they would let us know later, if, and when one would.
So, I did a rapid dash to a nearby Hills shop, rang work to let them know I wasnt going to be in by 10.00, funnily enough. I went back to the station, nothing had changed. So I gave up the fight, got a bus home, and gave up on the day, and a days wages. I might, even then have got to work very late, with a lift, but blamelessly (not knowing what a joke TPE was today) Nicole had made other plans, so that was that!
I know, I cant blame TPE for over running engineering works, and I dont. But what I can blame them for, is the lack of useful information. All they were doing on the departure board, was every minute, adding another minute to the expected arrival time. In the end, seemingly, the train arrived 61 minutes late! I expect it was ‘slightly crowded’ by then, rolls eyes!
So, TPE, please, just let us passengers, who you rip off so regularly know whats really happening with their trains.
No, given their utter incompetence, its not going to happen!
Yes, the video is dedicated to what I was doing today, waiting for the train that never came!